1. Introduction
Jiangsu Telhoo Machinery Manufacturing Co., Ltd. ("Telhoo", "we", "us") operates this website to present our pipe bending, cutting, chamfering and tube end forming machines. We respect your privacy and are committed to protecting the personal information you share with us. By using this website or submitting an inquiry, you agree to the practices described below.
2. Information We Collect
We only collect the information you choose to give us through inquiry and contact forms or by email, typically your name, company, email address, phone or WhatsApp number, country and the details of your requirement, such as tube size, material and quantity. We do not ask for sensitive personal data.
Our web server may also record standard technical data such as browser type, approximate region and pages visited. This is used only to keep the site secure and improve the browsing experience.
3. How We Use Your Information
We use your information to reply to your inquiry, prepare quotations, recommend suitable machines, arrange shipping and provide after-sales support. We may keep a record of our correspondence so we can serve you better on future orders. We do not use your details for unrelated purposes.
4. Cookies And Analytics
This website may use essential cookies and basic analytics to understand general traffic and improve content. These do not identify you personally. You can disable cookies in your browser settings; the site will still work, though some features may be limited.
6. Data Security
We apply reasonable technical and organisational measures to protect your information against loss, misuse and unauthorised access. However, no method of transmission over the Internet is completely secure, so we cannot guarantee absolute security.
7. Data Retention
We keep inquiry and customer records only for as long as needed to serve you and to meet our legal and business obligations, after which they are deleted or anonymised.
8. Your Rights
You may ask us to access, correct or delete the personal information we hold about you, or to stop contacting you. To make a request, email us using the address below and we will respond within a reasonable time.
9. Changes To This Policy
We may update this policy from time to time. The latest version will always be posted on this page with a revised date.
10. Contact Us
If you have any questions about this Privacy Policy or your information, contact us at sales@zjgtaihe.com or by phone / WhatsApp at +86-13915462929. Jiangsu Telhoo Machinery Manufacturing Co., Ltd., No. 3, Xingyuan Road, Nanfeng Town, Zhangjiagang City, Jiangsu Province, China.
